Almost two-thirds (64%) of EMEIA banks and insurers are concerned about digital disruption, while 56% say it’s their biggest challenge.
This is according to our recent Fit For Digital report, in which we surveyed financial services leaders and decision-makers across Europe to gauge their views on the state of digitalisation.So should they really be worried? In short: yes. Absolutely. Some banks and insurers simply won’t survive the next few years. Those that fail to evolve fast enough will be doomed to fall behind their competitors (some of whom don’t yet exist) or perhaps disappear altogether. Indeed, 61% of those we surveyed said their organisation won’t exist in its current form within just four years. Change is coming. And it’s hitting hard and fast. It’s a tough situation to be in. The customer is king now, and data holds the key to improving the customer experience. Yet the more you expose your organisation through... Read more