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More articles by Mike Foster

Pexels Photo 443383 (2)

The fast and the friendly: What can we expect from the bank of the future?

06/03/2018
Mike Foster
This year will be a decisive one for the banking industry. With the introduction of open banking and the second Payment Services Directive (PSD2),... Read more
Financial services at Fujitsu Forum 2017: everything you need to know

Financial services at Fujitsu Forum 2017: everything you need to know

22/12/2017
Mike Foster
Whenever I attend industry events I’m always excited to learn what’s new in financial services and share my own knowledge. Fujitsu Forum 2017 was... Read more
Five lessons in financial services tech from 2017

Five lessons in financial services tech from 2017

22/12/2017
Mike Foster
From the spectacular increase in bitcoin’s value to the rise of automation and machine learning, it’s been a mad, wonderful and exciting year for financial services. To celebrate this I’ve... Read more
Building a bright future at the Royal Bank of Scotland’s graduate event

Building a bright future at the Royal Bank of Scotland’s graduate event

21/12/2017
Mike Foster
In these uncertain times, there’s a question every business must ask itself: how do you prepare for the future? The question comes in two parts,... Read more
Biometrics in banking: solving the double-bind of customer experience and security

Biometrics in banking: solving the double-bind of customer experience and security

20/11/2017
Mike Foster
The release of the new iPhone X, which uses facial recognition instead of a PIN, has got me thinking about biometrics – and their... Read more
What Robotic Process Automation really means for banking & insurance

What Robotic Process Automation really means for banking & insurance

14/11/2017
Mike Foster
Robotic Process Automation (RPA) is something that’s been hovering on the horizon for a while. It’s something we’re talking about more and more –... Read more
Hybrid IT: enhancing customer experience

Hybrid IT: enhancing customer experience

02/11/2017
Mike Foster
In 2017, keeping up with customer demands is harder than ever. The market is becoming increasingly crowded, and this makes it difficult to inspire loyalty in your customers. This trend is... Read more
Three ways to fight off disruption in financial services

Three ways to fight off disruption in financial services

25/07/2017
Mike Foster
Almost two-thirds (64%) of EMEIA banks and insurers are concerned about digital disruption, while 56% say it’s their biggest challenge. This is according to our... Read more
Header image of Canary Wharf offices

Preparing for the banking and insurance world of 2020

19/07/2017
Mike Foster
Introducing the Fujitsu World Tour morning panel session on the future of financial services, the BBC’s Ben Thompson retraced the past decade and a... Read more
Customer experience will make or break banks and insurers in the future

Customer experience will make or break banks and insurers in the future

11/05/2017
Mike Foster
Customer experience is fast becoming the most effective way to differentiate your brand and retain customers to help encourage profitable growth. 61% of UK financial... Read more
How a data-driven workplace can fend off financial services disruptors

How a data-driven workplace can fend off financial services disruptors

27/04/2017
Mike Foster
Almost a fifth (19%) of European consumers would buy banking or insurance from tech giants such as Google, Amazon or Facebook if it were... Read more
When a plan comes together: the power of cross-company collaboration

When a plan comes together: the power of cross-company collaboration

31/03/2017
Mike Foster
Evidence increasingly suggests that collaboration between organisations and people with different experiences, skills and viewpoints is a powerful way to deliver real business innovation.... Read more
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