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More articles by Patrick van Brussel, IDC

Digiatal Transformation

AI-based technologies paving the way for insurers to solve the puzzle of providing better services to their customers while reducing their expense ratio

20/12/2021
Patrick van Brussel, IDC
Robotic process automation (RPA) is a key priority for the vast majority of insurers – according to IDC’s EMEA, European Industry Acceleration Survey of... Read more
Woman Hand Using Mobile Payments Online Shopping

Guest Blog: New Technologies for Risk Prediction and Prevention Redefine Customer Experience in Insurance

06/12/2021
Patrick van Brussel, IDC
By 2025, 50% of insurers will be offering real-time risk prevention as a service to retail customers in both life and non-life, either directly... Read more

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