As I write this blog, I noticed that the world is evolving at a fast pace and technology is the driving factor that causes radical change. The evolution is not an isolated event, but a part of the very fabric of the world and it is continuously leading us to circumstances that we have not experienced. Thankfully, we are nimble entities and can adapt rapidly. And the manner to adapt that works well for us was “together”.
The key to unlocking creativity is through working in an ecosystem to bring together customers and partners and combine them with digital technology and expertise to create new value and opportunities.
Diversity of thinking and knowledge for innovation.
Unlocking the key to innovation through a collaborative approach
It is now true that isolated entities struggle to reach the level of service that their customers demand, as consumer we are expecting more and have raised standards. The reason for it is that, together with evolution, we are now more aware of our needs and also have grown our expectations. So the next natural step is that production entities collaboratively develop their solutions together with partners, suppliers and customers. This collaborative development approach is widely recognised as co-creation. At Fujitsu co-creation is the very fibre of what we do as we connect people and organisations to draw one’s strengths to achieve the desired outcome.
With a history of accomplished projects, we’re confident of our capability in digital business solutions to deliver the meaningful outcomes our customer want. Co-creation of an Artificial Intelligence solution to quickly identify flaws during quality checks with Siemens Gamesa Renewable Energy or helping Belfius lead the field in mobile banking with Fujitsu Sign’IT are just two examples.
The use of automation is accelerating at an unprecedented rate
First, we need to acknowledge that there is barely no substantial difference between building automations and developing software. One might argue that the interface of the tool that is used is different or that high level activities or commands are predefined. There is however a very specific attribute of Robotic Process Automation (RPA): it focuses on a specific niche that is the ease to interact with existing Graphical User Interfaces.
Considering that the preponderance of the information that human beings are processing is already in electronic format and that, most organisations have mature and well-defined processes, the next step further leads us to conclude that RPA is extremely suitable when we talk about integrating existing software systems with little to none intervention on those systems.
Second is to understand that an isolated robot factory will be able to automate primitive actions.
The underlying advantage of using RPA is it increases efficiency and productivity. It removes the need for organisations to undertake the mundane and administrative work, so workers can focus on adding value through more meaningful tasks.
RPA is not limited to one business function.
RPA helps organisations unleash the power of a virtual or augmented workforce.
Automation solutions from co-creation
What happens when you put together the extraordinary technical capabilities and experience with the intelligent knowledge of a mature, real-world, process? You get a mechanism tuned to rapidly find an optimum automation solution for that process, solution that will bring immediate financial and workforce related benefits.
That is why I’m confident of the business benefits co-creation can bring to accelerate the journey towards digital transformation.
Hackathons as an alternative tool to grow business
We understand the value of digital co-creation in leading to automation solutions and enables it by using an array of methods and tools. One of the key tools our partners can use is a hackathon. We strongly believe in the benefits of automation to emulate human interaction to decrease costs, improve efficiency and reduce errors. We use hackathons as an opportunity to explore the advantages automation can bring to the wider business environment and to address the problem statement.