Digitalisation was this year’s buzzword at Fujitsu Forum in Munich. The first session I attended at last month’s Fujitsu Forum set the tone for the whole event, a Digital Panel Session hosted by Alex Bazin, Head of Market and Technology Services – Fujitsu.
“What is your favourite example of digitalisation?”
A difficult question with many possible answers. The panel chose examples of digitalisation in the transport sector, where Fujitsu is working with Arriva to install the first smartphone based ticketing system, increasing employee and customer satisfaction on trains and in railway stations.
Another favourite was The Connected Van, our ‘office on wheels’ which mobilises the engineering workforce by keeping them connected on the go.
Both were great examples, but my favourite is from an area that we can all relate to, one that can save lives: digitalisation in the healthcare industry. The gap between traditional healthcare and 21st century consumption is widening, and technology can bridge this gap.
Digital: improving healthcare outcomes
At Fujitsu Forum this year there was a focus on enabling digital healthcare. In hospitals, at home, and in the workplace.
In one of the afternoon breakout sessions, Transforming End User Services in Hospitals, we explored the digital hospital with its many digital touchpoints. Improved patient communication is available with self-check-in and patient guidance in reception areas, better communication with family members is being made possible with Telehealth and PatientPortal.
Hospitals are also making better use of data. Patient information is quicker to access through QR codes and SMART glasses, and clinical logistics are being used to show how many free hospital beds are available.
But I think the most beneficial digital development has to be improved mobility. In the new digital world doctors and nurses can access patient information anytime, anywhere. Fujitsu has been working with public health organisation, Carea to enable fast access to information.
The objective is to enable patient data to be accessed within 10 seconds from any working location. This technology is enabling medical workers to spend more time with patients, and less time trying to access data.
There is also better mobility for patients through remote rehabilitation options, enabling patients to be treated from their homes.
Fujitsu and fitness technology company, Simultrainer, formed a partnership last year to develop applications for Parkinson patients and patients with obesity. The interactive exercise equipment makes it possible for patients to be monitored from home 24 hours a day, enabling people to be self-supported.
The exercise equipment is said to provide 40% more quality of life for Parkinson patients.
Delivering real benefits with the Internet of Things
Another piece of human centric technology I saw in the Fujitsu Forum demo centre was the IoT solution, UBIQUITOUSWARE. This includes employee location badges with tracking devices which can be used in hospitals to quickly locate key employees in emergencies.
Vital-sign sensing bands have also been developed to track temperature, humidity, movements and pulse from a sensor worn on the wrist. These can be worn by workers in manufacturing and construction and are used to estimate heat stress, user health status and can even be used to detect falls or accidents, making the workplace safer.
Enabling a holistic approach to health and wellbeing
It was also great to hear how Fujitsu technology is being used to support people with disabilities, both in the work place and at home. Duncan Tait spoke about the research into mental health Fujitsu is collaborating on with the Foundation for Biomedical Research of Can Carols Clinical Hospital.
The research will provide clinicians with a new level of insight into mental health using multi-faceted data. This research will help in looking for new ways of identifying and improving how we treat mental illness.
At Fujitsu there are lots of initiatives in place to support people with disabilities in the workplace. In the UK we have an employee network called SEED, Supporting and Engaging Employees with a Disability.
Employee networks like SEED help by acting as a focal point for information, shared learning and support. It gives people a place to go for advice and brings people together to share experience and expertise.
Technology is enabling some amazing lifesaving benefits for healthcare today. At Fujitsu we are focusing on enhancing the patient experience, in hospitals and healthcare organisations, at home and at work.
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