Published on in Digital Transformation

UK businesses are the least confident in digital decision-making. That’s one of the stark findings from an independent study commissioned by Fujitsu, published today.

fujitsu digital research tightrope reportThis lack of confidence comes in spite of the UK being a leader in this space – 15% of all new companies in 2013-14 were digital.

We’re also fortunate to have a government that invests in our burgeoning digital economy, with digital transformation seen as a key way of addressing the productivity gap.

The research looked at digital maturity within organisations across Europe, and it uncovered a worrying lack of direction, which is in turn hindering the success of digital in the UK. What it has also underlined is the scale of the task at hand in helping organisations realise their full potential through digital.

Here are some of the key findings – for 71 per cent of businesses, the success of digital projects is seen as a gamble. Furthermore, more than half (59%) admit it’s difficult to know the right choices to make when it comes to digital adoption, while nearly two thirds (62%) state that their organisation is playing digital catch-up.

Across Europe, this study highlights a lack of direction and business alignment. But the findings coming from the UK were especially worrying.

While many were able to point out the benefits of digital, the ability to get there is obstructed. For instance, almost a third (32%) stated their business’s digital strategy is unclear and confused.

Similarly a quarter (25%) admit a “failure to prioritise digital projects” is a main barrier to digital project success within their business.

A lot of our customers speak to us about the challenge of managing legacy systems and the difficulty in building digital capabilities into them. But it cannot be allowed to fester and become a blocker. The UK has been a leader in technology for years – but as a result this means many large organisations are tied into legacy systems, and this cannot be allowed to hold us back.

Hybrid IT is one way of tackling this, and we see this as going to be one of the key trends of 2016. This is about organisations getting older, robust systems working with newer, innovative ‘fast IT’.

There’s no doubt that digital technology will improve efficiency, productivity and overall service – and therefore revenues. Businesses must therefore continue to push forward and innovate.

The key is aligning the various digital priorities across the business and striking the balance between keeping the IT lights on and building for the future.

You can download the full ‘Walking the digital tightrope’ report here.

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