Written by Ketan Parekh on November 12, 2019

Is trust or innovation more important to today’s banking customers?

Trust seems to have come crashing into the public consciousness in the last year or so – from dominating the agenda at the World Economic Forum featuring in our very own Fujitsu Forum keynote.

But for the financial services sector, the issue of trust really came to the fore a decade earlier, with the 2008 banking crisis. The standing of financial institutions...

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